75bg Privacy Policy

How 75bg Protects Your Data

75bg treats player data with the same care we apply to financial security. The six principles below summarise our core data protection commitments to every player on the platform.

Introduction

This Privacy Policy ("Policy") describes how 75bg ("we", "us", "our", "the Platform") collects, uses, stores, and shares personal information provided by or collected from players ("you", "User") who access or use the 75bg website at https://75bg.bio and all associated services. This Policy forms part of the 75bg Terms and Conditions and should be read alongside them. By registering an account or continuing to use the 75bg platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

We take your privacy seriously. 75bg is designed for players in Bangladesh and we recognise the importance of handling personal data in a manner that is transparent, proportionate, and respectful of your rights as an individual. This Policy applies to all data collected through the 75bg website, mobile browser experience, customer support interactions, and any promotional activities conducted by 75bg.

Information We Collect

75bg collects personal data through several channels including account registration, identity verification, payment processing, gameplay activity, and customer support interactions. The categories of data we collect, together with the primary reason for collection, are set out in the table below:

Where you provide personal data voluntarily — for example in a support message — you are confirming that the information is accurate and that you consent to its use as described in this Policy. 75bg does not knowingly collect personal data from any individual under the age of 21.

How We Use Your Information

75bg uses the personal data we collect for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process player data are:

• Account operation: To create, manage, and administer your player account on 75bg, including verifying your identity, processing KYC documentation, and maintaining accurate account records.
• Payment processing: To process deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain transaction records as required by applicable financial regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, multi-accounting, and other prohibited activities that could harm the platform or other players.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling and, where appropriate, proactively offer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion options.
• Customer support: To respond to account queries, process complaints, and resolve disputes in an accurate and timely manner.
• Service improvement: To analyse aggregated, anonymised usage data to improve platform performance, game selection, promotional relevance, and the overall player experience for users in Bangladesh.

75bg does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for review — for example during fraud screening or responsible gaming monitoring — a human agent will assess the matter before any consequential action is taken.

Legal Basis for Processing

75bg processes personal data on the basis of the following legal grounds, consistent with internationally recognised data protection principles:

• Contractual necessity: Processing required to provide you with the services you have requested, including account creation, payment processing, and game access.
• Legitimate interests: Processing undertaken to protect the platform against fraud, maintain platform security, improve services, and conduct internal analytics — provided these interests are not overridden by your rights.
• Legal obligation: Processing necessary to comply with applicable laws, including anti-money laundering obligations, financial reporting requirements, and responses to lawful regulatory requests.
• Consent: Where we rely on your consent as the legal basis for processing — such as sending you optional promotional communications — you may withdraw that consent at any time by contacting our support team.

Sharing Your Information

75bg does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data only in the limited circumstances described below, and only to the extent strictly necessary for each specified purpose:

• Payment processors and financial service providers: Transaction data is shared with your chosen payment provider (e.g. bKash, Nagad, Rocket) solely to process your deposit or withdrawal. Each provider is bound by their own privacy obligations.
• Game software providers: Game providers such as Pragmatic Play and Evolution Gaming may receive session identifiers to facilitate game play. These providers do not receive your full identity data.
• Regulatory and law enforcement authorities: Where required by applicable law or in response to a valid legal order, 75bg may disclose personal data to relevant regulatory bodies or law enforcement agencies. We will notify you of such disclosure where we are lawfully permitted to do so.
• Service providers and technology partners: Certain operational functions (such as server hosting, analytics, and anti-fraud tooling) are performed by vetted third-party service providers who are contractually prohibited from using your data for any purpose other than the specific service they provide to 75bg.

Cookies and Tracking Technologies

75bg uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and gather anonymised analytics data that helps us improve the service. Cookies are small text files stored on your device when you visit the 75bg website. The types of cookies we use are:

• Essential cookies: Strictly necessary for the platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. Disabling these cookies will prevent you from using the platform.
• Functional cookies: Used to remember your platform preferences such as language selection and display settings, so you do not need to reconfigure them on each visit.
• Analytics cookies: Collect anonymised data about how players navigate and use the platform. This data is used only in aggregate form to improve platform design, game selection, and content relevance. No individual player is identified through analytics data.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair platform functionality. 75bg does not currently use third-party advertising or retargeting cookies and does not share cookie data with advertising networks.

Data Security

75bg implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, access controls that restrict internal staff access to personal data on a strict need-to-know basis, server-side encryption for data stored at rest, and regular security assessments of platform infrastructure. Payment data processed through supported methods including bKash, Nagad, and Rocket is handled in compliance with the respective providers' security frameworks and is not stored in raw form on 75bg servers beyond what is necessary for transaction verification.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 75bg will notify affected players without undue delay. Notification will be made via the email address registered to your account and will include a description of the nature of the breach, the likely consequences, and the measures taken or proposed to address it.

Data Retention

75bg retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, and internal record-keeping requirements. The general retention periods we apply are as follows: account data and KYC documentation are retained for a minimum of five years from the date of account closure, in accordance with standard anti-money laundering record-keeping obligations; financial transaction records are retained for a minimum of five years from the date of the transaction; communication and support records are retained for up to two years from the date of the interaction; and anonymised analytics data may be retained indefinitely as it cannot be used to identify any individual.

Where you request deletion of your personal data and 75bg is not legally required to retain it, we will action your request within 30 days. In some cases we may retain a minimal record sufficient to document the fact of deletion and the legal basis on which it was carried out, for audit purposes.

Your Data Rights

As a player on the 75bg platform you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in the Contact section of this Policy:

• Right of access: You may request a copy of the personal data 75bg holds about you. We will provide this within 30 days of a verified request, free of charge for the first request in any 12-month period.
• Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Please note that correcting your registered name or date of birth may require submission of supporting identity documents.
• Right to erasure: Subject to legal retention obligations, you may request that 75bg delete your personal data. This right applies where the data is no longer necessary for the purpose for which it was collected, you withdraw consent, or the processing is otherwise unlawful.
• Right to restriction: You may ask 75bg to restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where processing is carried out by automated means and based on your consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests. 75bg will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

75bg aims to respond to all data rights requests within 30 days. In complex cases this period may be extended by up to a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires. We will not charge a fee for reasonable requests. We may charge a reasonable administrative fee for manifestly unfounded or excessive requests.

Third-Party Services and Links

The 75bg platform integrates game content from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and processes payments through third-party financial service providers including bKash, Nagad, Rocket, and Upay. While 75bg selects its service providers carefully and requires them to handle data securely, each provider operates under its own privacy policy. 75bg is not responsible for the data practices of third-party providers beyond the contractual obligations imposed on them in their agreements with 75bg.

75bg does not operate any external links to third-party websites. All navigation on the platform remains within the 75bg site. If you independently visit any third-party website in connection with your use of 75bg, your data interactions on that third-party website are governed by that website's own privacy policy, not this one.

Children's Privacy and Age Verification

75bg is strictly intended for players aged 21 and above. We do not knowingly collect, process, or store personal data from any individual under the age of 21. Age verification is conducted during the account registration process and may be supplemented by KYC document checks. If 75bg discovers or receives credible notification that an account holder is under 21, the account will be closed immediately, all data associated with the account will be deleted as soon as legally permissible, and any balance held in the account will be forfeited. Parents and guardians in Bangladesh are encouraged to use device-level parental controls to restrict access to online gambling websites. If you believe a minor has registered an account on 75bg, please notify us immediately at [email protected].

Amendments to This Policy

75bg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When we make material changes, we will update the effective date at the top of this page. Where reasonably practicable and where a change is likely to affect your rights in a meaningful way, we will endeavour to provide advance notice via your registered email address or through a prominent notice on the platform.

Your continued use of the 75bg platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should cease using the platform and request account closure via our support team.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a data-related concern, please contact the 75bg support team. We will acknowledge all written data enquiries within 5 business days and aim to provide a substantive response within 30 days.

Support email: [email protected]